As Hurricane Sandy continues to churn in the Atlantic, and as NYSEG and RG&E continue to prepare for the storm’s potential impact here, the safety of our employees and customers are of paramount importance to us. We would very much appreciate your assistance in getting the following safety messages to your readers, viewers and listeners in advance of the storm and for the duration of any storm impacts.
Stay far away from downed power lines – even lines that appear “dead” can be deadly.
Stay out of flooded basements because energized wiring or outlets below the water line may pose a hazard. Natural gas service in a flooded basement may also pose a danger. If a basement or home is in danger of flooding, customers should contact their utilities to turn off electricity and/or natural gas service.
Emergency generators can be dangerous. Carefully read, understand and follow manufacturer’s instructions when operating an emergency generator. Never run emergency generators indoors; operate them only outdoors in well-ventilated areas, away from windows and doors, and never in a garage.
For electricity emergencies and to report power interruptions:
NYSEG - 1.800.572.1131
RG&E - 1.800.743.1701
For natural gas emergencies and to report suspected natural gas odors:
NYSEG - 1.800.572.1121
RG&E - 1.800.743.1702
More safety information is available at nyseg.com and rge.com.